General Questions

  • What types of bounce houses do you offer for rent?

    We offer a wide variety of bounce houses including standard bounce houses, combo units, water slides, and white inflatables suitable for different age groups and party themes.

  • How do I make a reservation?

    You can make a reservation by booking online through our website. Still need help? Contact us directly by completing our contact form listed on the site, Facebook or Instagram.

  • How far in advance should I book a bounce house?

    We recommend booking as early as possible to ensure availability, especially during peak seasons (spring, summer, and holidays). Ideally, booking 2-4 weeks in advance is advisable.

Pricing and Payment

  • How much does it cost to rent a bounce house?

    Prices vary depending on the type and size of the bounce house, as well as the rental duration. Please refer to our available selections or contact us for specific pricing details.

  • What forms of payment do you accept?

    We accept major credit cards, debit cards, and cash. Payment is typically required at the time of booking to secure your reservation.

  • Do you offer any discounts?

    Any available promotions will be announced on our social media sites. Be sure to follow us for saving opportunities.

Delivery and Setup

  • Do you deliver and set up the bounce houses?

    Yes, delivery, setup, and takedown are all included in the rental price. Our team will ensure the bounce house is properly installed and secure before your event starts.

  • What areas do you deliver to?

    We provide delivery services within Stanly and Cabarrus County. For locations outside of our standard delivery area, additional fees may apply. Please contact us to confirm if we can deliver to your location.

  • How long does it take to set up and take down a bounce house?

    Setup typically takes about 30-45 minutes, and takedown takes about 30 minutes. We will coordinate with you to ensure everything is ready before your event starts and efficiently removed afterward.

Safety and Policies

  • Are your bounce houses safe?

    Absolutely. Safety is our top priority. Our bounce houses are made from high-quality, durable materials and are regularly inspected and cleaned. We also provide safety instructions and guidelines to ensure a safe experience for all participants.

  • What are the rules for using the bounce house?

    We will provide a list of rules and safety guidelines with your rental. Key rules include no sharp objects, no shoes, no food or drinks inside the bounce house, and adult supervision is required at all times.

  • What if it rains or there’s bad weather on the day of my event

    Safety comes first. If there is inclement weather, such as heavy rain, strong winds, or lightning, we will work with you to reschedule your event. Refunds are only available if a weather advisory has been published by the local weather station.

Cancellation and Rescheduling

  • What is your cancellation policy?

    We understand that plans can change. We will work with you to reschedule your party or provide a credit to enjoy the bounce house fun at a later date.

    Note: Refunds are only available if a weather advisory has been published by the local weather station.

  • Can I reschedule my rental?

    Yes, you can reschedule your rental without any additional fees if you notify us at least 48 hours in advance. We will do our best to accommodate your new date and time.

  • What if the bounce house gets damaged during my event?

    We ask that you follow all safety guidelines to prevent damage. If damage does occur, please inform us immediately. You may be responsible for repair or replacement costs depending on the nature of the damage.